Partner Criteria

At IdentoGO by IDEMIA, we strive to partner with individuals and businesses that meet our standards for quality service. These entities must also share our vision for creating convenient, professional locations and a single source for accessing a wide range of identity-related products and services. Our goal is to be recognized for quality, convenience and a superior customer experience and all IdentoGO employees understand the promise of our enrollment centers and are committed to demonstrating what the brand stands for in every customer interaction. This is why establishing partners who see the opportunity IdentoGO Centers provide is so important.

There are criteria all partners must meet in order to comply with state and federal contracts. These criteria are outlined below and will be reviewed in detail with you by one of our professional Partner Coordinators. However, in addition to meeting all IdentoGO Center requirements, ideal partners have a vested interest in the enrollment and background check process, security, customer service and entrepreneurship.

Our customers include state and federal law enforcement agencies, teachers, adoptive and foster parents, and elder care and nursing home employees, among many others. Due to the number of applicants we serve, all IdentoGO Centers must maintain adequate staffing to handle the volume. All employees with access to fingerprint program information and equipment must pass a security assessment that includes criminal history check and drug screenings. Additionally, all center employees must be U.S. citizens who do not hold a dual citizenship.